Privacy Policy

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Effective Date: [01/01/2025]

At Yorke Pest Control, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By accessing our website or engaging with our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

• Name
• Email address
• Phone number
• Address

1.2 Non-Personal Information:

• IP address
• Browser type and version
• Pages visited on our website
• Date and time of access

1.3 Cookies:
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device to remember your preferences and improve our website functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries or requests.
• To schedule and manage pest control appointments.
• To improve our website and services.
• To send occasional updates, promotions, or notifications related to our services.
• To comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information:

• With trusted third-party service providers who assist in delivering our services (e.g., payment processors or logistics providers).
• When required by law or to protect our rights.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

Under UK data protection laws, you have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate or incomplete data.
• Request the deletion of your personal data in certain circumstances.
• Restrict or object to the processing of your personal data.
• Request data portability to transfer your data to another service provider.
• To exercise these rights, please contact us at info@yorkepest.com.

6. Security

We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before sharing any personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website with the "Effective Date" revised accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: info@yorkepest.com

We are committed to addressing your concerns promptly and professionally. 

This Privacy Policy complies with UK data protection laws, including the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.